General
We aim to dispatch all orders received by 1.00 PM (UK time) on the same day this applies Monday to Friday only, any order received after that time will be dispatched the next working day, please note we do not dispatch on bank holidays. The delivery charge for your order is worked out on the shopping basket page and will depend upon the weight of the items in the basket.
UK Standard delivery
This method of postage is recommended for non urgent orders and orders up to £50 in value. Delivery time for this method is 1-2 days on average. In general we use the Royal Mail signed for service.
If a signature is required and no one is in to receive the package it will be collectable from your local Royal Mail office which will be identified on a card that your postman will post though your door.
UK Next working day delivery
This method of postage is recommended for urgent orders and orders £50 & over in value, the full value of the order is covered and delivery is guaranteed the next working day after despatch. We use the Royal Mail Special delivery service.
A signature is required and if no one is in to receive the package it will be collectable from your local Royal Mail office which will be identified on a card that your postman will post though your door.
International delivery
We offer international shipping by International signed for or Air Sure (whichever is applicable to the destination country), this is a priority service from Royal Mail. The final delivery to the customer will be made by the countries national postage service, generally this takes around 3 days. This cost of delivery is again based on the weight of the order and is generated dynamically by the checkout process.
Further information
Should you have any questions or require further information regarding any of the shipping options, please do not hesitate in contacting us.